Shipping Policy
Last Updated: [Insert Date]
1. Order Processing
- Orders typically process within 1-2 business days (excluding weekends/holidays)
- You’ll receive shipping confirmation with tracking once dispatched
- Processing may take longer during peak seasons
2. Domestic Shipping (U.S.)
- Standard: 3-7 business days ($6.95)
- Expedited: 2-3 business days ($12.95)
- Free standard shipping on orders over $100
3. International Shipping
Available to 50+ countries with:
- Economy: 10-21 business days (rates vary)
- Priority: 5-10 business days (rates vary)
- Customers responsible for all customs/duties
4. Shipping Carriers
We partner with:
- USPS
- FedEx
- DHL (international)
Carrier selected based on best service for your location
5. Order Tracking
Track your package:
- Use tracking link in your shipping email
- Log in to jeffstaplepigeon.com account
- Contact us for assistance if needed
6. Delivery Issues
For late/missing packages:
- Check tracking first
- Contact carrier directly
- If unresolved, contact us within 14 days of shipment
7. Address Changes
- Contact us immediately if address is incorrect
- Changes after shipment may incur additional fees
- We’re not responsible for packages sent to wrong addresses provided by customer
8. Undeliverable Packages
Packages returned to us due to:
- Incorrect address
- Failed delivery attempts
- Unclaimed packages
May incur restocking fees and additional shipping charges
9. Holiday Shipping
During peak periods:
- Check jeffstaplepigeon.com for holiday deadlines
- Processing times may extend by 1-3 days
- Expedited shipping recommended for time-sensitive gifts
10. Multiple Item Orders
Items may ship separately if:
- Coming from different warehouses
- Have different processing times
You’ll receive separate tracking numbers if this occurs